Home | Annual Report Statistics | Employment Opportunities | Links
     

 

1100 Atlantic Street  -  Milford, MI. 48381  -  248.684.1815
       

 

  

 

 Home

 Welcome Message

 Downloadable Forms

 Patrol Division

 Communications

 Police Reserves

 Investigations

 Records Bureau

 S.A.V.E.

 Bike Patrol

 Employment   Opportunities 

 

 

 

Communications

The Communications (or Dispatch) section serves as the information center for the Milford Police Department. Our communications center is manned around-the-clock, 365 days a year. The staff of five full-time dispatchers and one part-time dispatcher provide radio dispatch services to the Milford Police and Fire Departments, Kensington Metropark (evenings) and Camp Dearborn.

Dispatchers handle all incoming calls and requests for assistance - both emergency and non-emergency. When a request for assistance is received, the dispatcher must prioritize the call, assess the response required and dispatch the appropriate agency or service. The response could range from a police officer, ordinance officer, the fire department, an ambulance or tow truck.  Dispatchers are able to arrange for assistance from a variety of emergency and service oriented agencies including Survival Flight, Michigan Secretary of State, The Road Commission for Oakland County and Animal Control.

Keeping up with advances in technology is another function of the Communications Section. Our dispatchers operate systems such as L.E.I.N. (Law Enforcement Information Network), N.C.I.C. (National Crime Information Center), C.M.I.S. (Corrections Management Information System) and a recently upgraded Computer Aided Dispatch system. A TDD (Telecommunications Device for the Deaf) system is integrated into the 9-1-1 system to allow hearing and speech impaired persons access to the emergency services we provide.

By utilizing the technology available to them, dispatchers can obtain and gather information on hundreds of different types of queries, as well as entering all of the necessary information that may help to identify missing or wanted persons and lost or stolen property. Dispatchers have the capability to query any vehicle or person throughout the United States, Canada and Europe (through Interpol). 

To assure proper response to your needs please keep the following information in mind when calling 9-1-1:    

  •  Be prepared to explain the nature of the emergency and the location or address where the emergency situation is taking place. Provide cross-streets, if known.
  •  Give the dispatcher your name, address and phone number - even if you are not directly involved in the emergency situation.
  •  Tell the dispatcher how many people are injured (if applicable) and the severity of their injuries.

 Remember, providing as much information as possible will help us to more quickly determine the most appropriate response to an emergency situation.

[ Material contributed by Dispatchers Elaine Wampler and Robyn Wiltse - Milford Police Department ] 

 

 
           

Copyright © 2008 Milford, Michigan Police Department. All Rights Reserved. Web site designed and maintained by Lt. Michael Lauridsen.